Summary

We are dedicated to protecting your privacy. This Privacy Policy describes how Taskeeper ("we", "us", or "our") collects, uses, and discloses personal information when you visit our website www.taskeeper.com ("Website") and use our services.

Effective: 1 January 2023

Introduction

Taskeeper LDA, a Portuguese Private Limited Company, with offices at Rua Sociedade Musical nr 57 Azeitao, Setubal, Portugal, ("taskeeper.com", "Taskeeper", "us", "we", or "our") works to guarantee that the taskeeper.com website and ecosystem constitute a safe environment for both website users and customers (“Customers”, “you”). We need to collect, process and store some Personal and Navigational information in order to provide you with an ability to view the Taskeeper website content, submit contact or support requests or use our applications.

When you browse the Site, submit contact or support requests or use our applications, you give consent and fully agree to the Policy under which Taskeeper collects, processes, uses, stores and discloses Personal Information. If you do not agree with the points stated in this Policy, you should not browse the Site or submit your contact or support requests or use our applications.

We consider your personal privacy as a matter of great importance. We collect your information only with your consent; we only collect the minimum amount of Personal Information that is necessary to fulfill the purpose of your interaction with us; we don't sell it to third parties; and we only use it as this Policy describes.

What Personal Data we collect and receive

Information we collect

We may collect personal information from you when you visit our Website, register for an account, use our services, or communicate with us. The types of personal information we may collect include:

Contact Information: such as your name, email address, phone number, and mailing address.
Account Information: such as your username, password, and other credentials used to access our services.
Payment Information: such as credit card details or other payment information when you make a purchase.
Usage Information: such as your IP address, browser type, device information, and usage patterns when you interact with our Website or use our services.
Communications: such as correspondence and feedback you provide to us, including emails, messages, and comments.

How we use the information we collect

We may use the personal information we collect for the following purposes:

To provide and maintain our services, including account registration, authentication, and customer support.
To process transactions and payments, and to fulfill orders and requests made by you.
To communicate with you, respond to your inquiries, and provide information about our services, promotions, and updates.
To improve and optimize our Website, services, and user experience, and to analyze trends and usage patterns.
To comply with legal and regulatory requirements, and to protect our rights, property, and safety, and those of our users and the public.

Information Sharing and Disclosure

We may share your personal information with third-party service providers, business partners, or other trusted entities who assist us in operating our Website, providing our services, or conducting business activities on our behalf. These third parties are contractually obligated to use your personal information only as necessary to provide the services requested by us and to comply with applicable privacy laws.
We may also disclose your personal information in response to lawful requests by public authorities, such as to comply with legal process or government investigations, or to protect our rights, property, or safety, or those of others.

Data Security

We take reasonable measures to protect the security of your personal information and to prevent unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Customer Feedback, Comments and Case Studies

We publish customer testimonials, feedback and Case Studies on our website that we previously acquired consent to do so.

Links, Third Party Sites and Services

Personal Information Security

Taskeeper applies different security technologies, guidelines and procedures to ensure complete security, as well as full confidentiality of the Personal Information you provide. We also take measures to avoid unauthorized access to Personal Data and electronic communication systems. Your Personal Information is securely stored on servers and protected from unauthorized usage, leak and exposure.
For any questions that relate to the security of your Personal Information, please email us at privacy@taskeeper.com.

Service Providers

Taskeeper may employ other organizations and persons (“Agents“) to perform tasks or provide services to website visitors and may need to share your Personal or Navigational Information with them to provide data, products and services to you. These tasks and services may include marketing and support activities, analyzing different types of data, providing advisory and legal services. In all the cases when Taskeeper shares your information with such Agents, we will request for the Agent to accept and strictly observe our Privacy Policy.

Links and Third Party Sites

The Taskeeper Site includes links to third-party websites. These websites may offer certain services to end-users. Taskeeper does not take any responsibility for their content, services, administrators, practices and policies, and does not endorse them. Taskeeper also does not bear any responsibility for the privacy of information that you submit on these resources, since this Privacy Policy does not apply to them. We recommend you to familiarize with the Privacy Policy and other legal documents before submitting or sharing any Personal Information with them.

Sub-processors

Taskeeper uses a range of third party sub-processors that are authorized to process customer or applicant data to deliver Site functionality and enable two-way communication.

Social Media Features

The Site incorporates some social media features and widgets. It allows to “Share“ - for Facebook, “Tweet“ - for Twitter and “Share“ - for LinkedIn on the Site blog articles pages. These social media features (buttons) may gather some website visitor-related (IP address, page visits) information. The actions connected to the social media features and widgets are covered by the policy of the company which enables them.

Personal Information Retention

Taskeeper will retain your Personal Information for the period required to fulfil the obligations it took as a Site owner, unless a longer period of time is required by law for tax, legal or other regulatory reasons. Taskeeper will delete all Personal Information at an earliest date per your request.
When you apply for the position via Taskeeper Careers web page or any other third-party website, we are going to store your data for a reasonable timeframe required to fill the vacancy and will notify you via an email about the recruitment process results. In case if you were not offered the position you submitted your application for, we will email you to ask for your consent to leave your data in our internal database to be considered for any potential job openings in the future, or request to completely erase your Personal Information from our database.

International Transfer of Information

To perform our operations, we may transfer and access Personal Information from around the world, including the United Arab Emirates, the United States, the EU and other countries. While transferring the data, we take the necessary measures to safeguard the activity in general, and the data subjects in particular to ensure an appropriate level of protection for their fundamental rights. The Privacy Policy shall apply even if Personal Information is transferred or accessed from other countries.

Your Choices and Rights

You may choose not to provide certain personal information, but this may limit your ability to access certain features of our Website or use our services.
You may also have certain rights regarding your personal information under applicable privacy laws, such as the right to access, correct, or delete your personal information, or to object to its processing. To exercise these rights, please contact us using the contact information provided below.

General Clauses

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated policy on our Website and updating the "Last Updated" date at the top of the policy.

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us at privacy@taskeeper.com.

Written Inquiries can be sent to:

Taskeeper Consulting LDA
Rua Sociedade Musical nr 57
Azeitao, Setubal
Portugal